cANCELLATION POLICY
NRG Hair Studio understand that at times situations arise and you, our valued customers need to cancel or reschedule an appointment.
AT LEAST 24 HOUR NOTICE OF CANCELLATION OF ANY APPOINTMENT IS REQUIRED.
WE RESERVE THE RIGHT TO CHARGE FOR ANY APPOINTMENT THAT ARE MISSED WITHOUT PRIOR AND PROPER NOTICE.
CLIENTS CANCELLING WITH LESS THAN 24 HOURS OF SCHEDULED APPOINTMENT WILL BE CHARGED A CANCELLATION FEE OF $30. IF SLOT IS FILLED, THE FEE WILL BE WAIVED.
A NO CALL/NO SHOW WILL BE REQUIRED TO PAY 50% OF TOTAL COST OF SERVICE BEFORE BEING ABLE TO BOOK WITH US AGAIN.
THANK YOU FOR YOUR UNDERSTANDING THAT OUR TIME IS IMPORTANT.
DEPOSIT REQUIRED POLICY
A deposit is required to confirm appointments where stated. The deposit will vary based on service. Please be sure to book for the exact service needed. DEPOSITS ARE NON-REFUNDABLE AND NON-TRANSFERABLE. DEPOSITS CAN BE PAID USING CASH APP TO $NRGordon or on the Square.